Politique de confidentialité

Effective Date: July 24, 2026

ZimGoody operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a seamless shopping experience (the "Services"). ZimGoody is powered by Shopify, which enables us to provide these Services.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through our Services or otherwise communicate with us. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

When we refer to "personal information," we mean information that identifies, relates to, or can reasonably be linked to you. This does not include anonymous or de-identified information.

Depending on how you interact with our Services, we may collect:

  • Contact information (such as your name, billing address, shipping address, email address, and phone number).

  • Payment and transaction information.

  • Account information (such as your username, password, preferences, and settings).

  • Order history, returns, and exchanges.

  • Customer support communications.

  • Device information (including your IP address, browser type, device type, and unique identifiers).

  • Website usage information and analytics.

How We Collect Your Information

We may collect personal information:

  • Directly from you when you place an order or contact us.

  • Automatically through cookies and similar technologies.

  • From our service providers.

  • From our business partners and other third parties, where permitted by law.

How We Use Your Personal Information

We use your personal information to:

  • Provide, operate, and improve our Services.

  • Process orders, payments, returns, and exchanges.

  • Manage your customer account.

  • Arrange shipping and order fulfillment.

  • Send order confirmations and transactional communications.

  • Respond to customer service inquiries.

  • Recommend products and personalize your shopping experience.

  • Send promotional communications where permitted by law.

  • Detect fraud, prevent abuse, and maintain website security.

  • Comply with legal obligations and enforce our policies.

How We Share Your Personal Information

We may share your personal information:

  • With Shopify and trusted service providers that help operate our business.

  • With payment processors, shipping providers, analytics providers, and customer support platforms.

  • With marketing partners where permitted by applicable law.

  • When required by law, legal process, or to protect our rights.

  • In connection with a merger, acquisition, or sale of all or part of our business.

Relationship with Shopify

Our online store is hosted by Shopify. Shopify processes certain personal information to help us operate and improve our Services.

Information submitted through our website may be processed by Shopify and its service providers in countries other than your own.

For more information about Shopify's privacy practices, please review Shopify's Consumer Privacy Policy and Privacy Portal.

Cookies and Similar Technologies

We use cookies and similar technologies to:

  • Keep our website functioning properly.

  • Remember your preferences.

  • Analyze website traffic and performance.

  • Personalize your shopping experience.

  • Support advertising and marketing efforts where applicable.

You can manage or disable cookies through your browser settings, although doing so may affect certain website features.

Third-Party Websites

Our website may include links to third-party websites. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our Services are not intended for children, and we do not knowingly collect personal information from anyone under the age of majority in their jurisdiction.

If you believe that a child has provided us with personal information, please contact us so we can remove the information where required by law.

Security and Data Retention

We implement reasonable technical and organizational safeguards to protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain personal information only for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Access your personal information.

  • Correct inaccurate information.

  • Request deletion of your personal information.

  • Request a copy of your data (data portability).

  • Opt out of targeted advertising or certain data sharing.

  • Withdraw consent where processing is based on consent.

You may also unsubscribe from marketing emails at any time using the unsubscribe link included in those emails.

To protect your privacy, we may verify your identity before processing certain requests.

International Data Transfers

Your personal information may be transferred to and processed in countries outside your country of residence.

Where required by law, appropriate safeguards—such as Standard Contractual Clauses or other approved transfer mechanisms—will be used to protect your personal information.

Complaints

If you believe your personal information has been handled improperly, please contact us first so we can address your concerns.

Depending on your location, you may also have the right to file a complaint with your local data protection authority.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Any changes will be posted on this page together with the updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how ZimGoody handles your personal information, please contact us using the contact information provided on our website.